Return | Refund Policy

Because Riika products include food items such as coffee and cashews, opened products cannot be returned or exchanged for food safety and quality-control reasons, unless the item is defective, incorrect, or damaged on arrival.

If you receive an incorrect, damaged, or defective item, please contact us within 7 days of delivery with your order number and clear photos of the product and package.

After we review the request, we may arrange a replacement, refund, or other appropriate support. Returned items must be unused, unopened, and in their original condition unless the issue concerns damage or defect.

Shipping fees, customs duties, and handling fees may not be refundable unless required by applicable law or caused by our error.

Email: info@riikacafe.com